Help · Running the shop
Dates on your dashboard, in Bikram Sambat
Your own screens read BS, from Shrawan to Ashad. What your customer gets stays in AD, on purpose.
A shop here closes its books on Shrawan, not on July. So every date on your dashboard is written in Bikram Sambat: the order board, the bookings calendar, the khata, the analytics, the counter and the Bills tab. Nothing needs switching on.
- Month names follow your language. Set the dashboard to नेपाली and they are written in Devanagari, numerals and all; in English they are romanised (Baisakh, Jestha, Asar). The switch is under Settings, then Language. See Find your way around the dashboard.
- Bills counts Nepali months. The month picker offers Shrawan, Bhadra, Ashwin and so on, each running Nepali midnight to Nepali midnight, and the fiscal year sits beside it. A Nepali month straddles two English ones, so asking for "July" would have split one month's takings in half.
- The clock is Kathmandu's, wherever you are reading from. Nepal runs 5 hours 45 minutes ahead of UTC, so an order taken at nine in the evening belongs to that evening, not to tomorrow.
- The spreadsheet has both. Export CSV from Billing and every row carries a Date (BS), a Time, and a Date (AD), in their own columns, so it sorts either way and sits next to a bank statement.
Why your customer's receipt is not in BS
It is deliberate, and it is the question every owner asks. The emailed receipt, the PDF, the printed bill, the ticket, the storefront and the customer's own account all stay in the ordinary AD calendar.
Your buyer may be anywhere, and AD is the calendar their bank statement, their card statement and their courier all agree on. A document that has to be matched against those is worth more in the calendar they use than in yours. Your screens are for you; the document is for them.
The two never disagree about which day a sale happened on, because both are worked out in Kathmandu time from the same moment.
If a date looks wrong
Check the language toggle first: the same day reads 14 Shrawan in English and १४ श्रावण in Nepali, which catches people out once. Weekday names stay in English in both, because Sunday is Sunday in either calendar. And Bikram Sambat is not a formula, so far-future dates outside the range Pasal holds fall back to AD rather than being guessed at.
- Find your way around the dashboardThe short rail and the one fold behind it, searching from any tab, working on a phone, and the colour and language you prefer.
- Know your customers: history and pointsSearch anyone who has ordered, open every past invoice, and see the points they have built.
- Where customer replies landChoose the address a customer reaches when they reply to your order or booking email.